Ho ho hello and welcome to Camel Favour! We’re delighted to have you visit our festive online store. These Terms and Conditions outline the rules and regulations for the use of Camel Favour’s Website, located at christmasjumpersus.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Camel Favour if you do not agree to all the terms and conditions stated on this page.

1. Definitions

Throughout this Agreement, the following terms shall have the following meanings:

  • “Website” refers to Camel Favour, accessible at christmasjumpersus.com
  • “We”, “Us”, “Our” refers to Camel Favour
  • “You”, “Your” refers to the user or customer accessing our website
  • “Goods” refers to the items offered for sale on our website
  • “Order” means a request by you to purchase goods from us

2. Intellectual Property

Unless otherwise stated, Camel Favour and/or its licensors own the intellectual property rights for all material on Camel Favour. All intellectual property rights are reserved. You may access this from Camel Favour for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Camel Favour
  • Sell, rent or sub-license material from Camel Favour
  • Reproduce, duplicate or copy material from Camel Favour
  • Redistribute content from Camel Favour
  • Use any images, logos, or designs without express written permission

All festive designs, product designs, and website content are protected by copyright laws and international treaties.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service.

You are responsible for:

  • Maintaining the confidentiality of your account and password
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use of your account
  • Ensuring you exit from your account at the end of each session

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

4. Products and Services

Our website offers a variety of festive products including but not limited to:

  • Christmas Jumpers and Apparel
  • Home Decor and Kitchen Items
  • Collectibles and Funko Pop! Vinyls
  • Cosmetics & Bath products
  • Accessories and Gift Items

We strive to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s display of any color will be accurate.

All products are subject to availability. We reserve the right to limit the quantities of any products that we offer and to discontinue any product at any time.

5. Orders and Payment

When you place an order through our site, you are offering to purchase the goods subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent and warrant that (i) the payment information you provide is true and correct, and (ii) you are authorized to use the payment method.

Delivery will be made to the address you specify when placing your order. It is your responsibility to ensure that the delivery address is correct and complete.

6. Shipping and Delivery

We ship globally excluding Asia and some remote areas. Please note the following shipping information:

Shipping Options:

  • Standard Shipping (£12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipment
  • Free Shipping (Orders over £50): Carrier: EMS. Delivery time: 15-25 business days after shipment

All orders are processed within 1-2 business days after payment confirmation. You’ll receive a shipping confirmation email with tracking information once your order is on its way.

Delivery times are estimates and may vary due to customs processing, holidays, or unforeseen circumstances. We are not responsible for delays beyond our control.

7. Returns and Refunds

We want you to be completely delighted with your festive purchases. Our returns policy is designed with Christmas spirit in mind!

Return Policy Highlights:

  • We accept returns and exchanges within 15 days of you receiving your items
  • To be eligible, items must be in original condition, unworn, unwashed, unused, and in original packaging with tags attached
  • For hygiene reasons, we cannot accept returns on Cosmetics & Bath products, Coffee & Travel Mugs, or any opened personal care items unless faulty
  • Customers are responsible for return shipping costs unless the item is faulty or we made an error
  • Refunds are processed within 5-7 business days after we receive and inspect your return
  • Original shipping costs are non-refundable

To initiate a return or exchange, please contact our customer service team at [email protected] within 15 days of receiving your order.

8. Limitations of Liability

Camel Favour and our suppliers shall not be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access to or use of our website or products.

In no event shall our total liability to you for all damages exceed the amount paid by you for any products purchased through the site.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

Any disputes relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Email: [email protected]

Address: 41 St James’ Rd, Chichester, GB CH2L 4PC

Thank you for taking the time to read our Terms and Conditions. We wish you a joyful shopping experience at Camel Favour, where we make every day feel like Christmas!

Warmly,
The Camel Favour Team